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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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May online event

Balancing Family and Career

Join us on Monday, May 19, 2025, at 12:30 p.m. MST, for a 30-minute session with Kelsie Orton, LMFT. Kelsie will focus on finding greater balance and fulfillment as a working parent. You'll gain practical strategies, tips, and ways to stay connected and supported.

Register today!

Frequently asked questions

Learn more about our services.

Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

Mental Health Access Points

Monthly tip for May

 

Mental health is an important part of overall health and well-being. Mental health affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make healthy choices. The Intermountain Employee Assistance Program (EAP) provides easy access to mental health support in a variety of formats that can help you care for you.

Brief, Confidential Counseling

  • Free, brief counseling for life problems such as conflict at work or with a family member, mood-related concerns, and life stress. Services are available to employees, spouses or partners, and dependent children ages 6-26.

Legal/ Financial Assist

  • When legal or financial situations arise, you may need the counsel of an expert. The EAP can help connect you with a participating attorney or financial advisor for a free consultation either on the phone or in person.

Crisis Support

  • If you are in a crisis, needing immediate support or someone to talk to, please call 800-832-7733. The counselor will listen and consult with you to assist in providing emotional stabilization and resources available for addressing safety or self-harm concerns. If the caller is in danger of causing harm to self or others, the counselor will stay on the call while assisting the caller in getting immediate support.

Caregiver Support

  • Information, resources, and coaching is available for employees who are providing assistance to a spouse or relative who is ill, disabled, or needs help with basic activities of daily living. Caregiver services can help identify medical, legal, and financial resources, as well as provide support for the emotional issues of caregiving.

Mindfulness

  • Practice mindfulness with on-demand resources, live trainings, and online classes from one of our mindfulness experts. Sessions range from formal sitting meditation to mindful movement. All are offered free of charge on a drop-in basis and each offers an opportunity to connect with the present moment and restore a sense of balance. Click here to more about mindfulness or join a live session.

Mental Health Minutes

  • Join virtual “drop-in” educational sessions called Mental Health Minutes to teach and reinforce strategies to stay well and build resilience. Participants will learn techniques they can utilize throughout the day that, if practiced, can help to manage daily stressors. Each Mental Health Minute is unique and focused on supporting employees and supervisors alike. Click here to join a Mental Health Minute or look at our other virtual trainings.

For free, confidential counseling services, call 1-800-832-7733 M – F 8 am to 5 pm MST to schedule an appointment. In addition, our urgent call counselors will answer 24/7/365 for in-moment support.

CredibleMind

Self-Service Mental Health Resource

Intermountain EAP has partnered with CredibleMind to bring you and your loved one's free mental health resources across 100+ topics. Take charge your mental health now with tools to help you:

  • Beat burnout
  • Manage anxiety
  • Prevent depression
  • Relieve Stress
  • Sleep Better
  • And so much more...
Get Started

Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.