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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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Frequently asked questions

Learn more about our services.

Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

Intimate Partner Violence

Monthly tip for June

Domestic Violence Awareness Month

Intimate Partner Violence (IPV) is a widespread problem. 

  • Approximately one third of women and one quarter of men have experienced physical violence. 
  • At any time 1 in 4 women and 1 in 9 men are currently experiencing severe physical violence from their partners. 
  • One in 7 women and 1 in 25 men have been injured in domestic altercations.
  • Domestic Violence or IPV accounts for 15% of all violent crime in the US with nearly 20% of cases involving a weapon and the presence of a firearm in the home increases the risk of abuse escalating to homicide 500%.

The National Domestic Violence Hotline can be reached by calling 1-800-799-SAFE (7233) at TTY 1-800-787-3224, or by texting "START" to 88788. If you have concerns for your own relationship or someone you know and would like guidance or help, your Employee Assistance Program is also available with free confidential therapy by calling 1-801-442-3509 or 1-800-832-7733.

For free, confidential counseling services and 24/7 crisis hotline access, please call 1-801-442-3509 or 1-800-832-7733 to schedule an appointment or speak with a counselor.

CredibleMind

Self-Service Mental Health Resource

Intermountain EAP has partnered with CredibleMind to bring you and your loved one's free mental health resources across 100+ topics. Take charge your mental health now with tools to help you:

  • Beat burnout
  • Manage anxiety
  • Prevent depression
  • Relieve Stress
  • Sleep Better
  • And so much more...
Get Started

Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.