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Brokers
Our EAP services are trusted for their exceptional quality and effectiveness, ensuring your clients receive the best support available.
Recommend Intermountain with confidence
From proposals to annual renewal and utilization reports, we make your job easier by supporting employer groups with the highest level of care and personalized account management plans.
60
Excellent Net Promoter Score
85%
Clients reported improvements with EAP
93%
Year-over-year retention rate
Employee Services
Offering comprehensive EAP services
Short-term counseling is available for various life challenges, including workplace or family conflicts,
depression, anxiety, and general life stress. These services are accessible to employees, their spouses or
partners, and dependents aged 6 to 26.
24/7 telephone crisis services with a mental health professional.
Support for employees and their spouses or partners in obtaining information, resources, and coaching
for caring for aging relatives. We assist in identifying medical, legal, and financial resources while offering
emotional support throughout the process.
Employees, their spouses or partners, and dependents aged 6 to 26 can access professionals for free
consultations on legal and financial matters.
An online wellbeing resource platform with expert-rated and vetted videos, podcasts, apps, books, and
articles all in one easy-to-use place.
A wide variety of topics are covered in live webinars and virtual "drop-in" sessions known as Mental
Health Minutes. These voluntary sessions are led by licensed mental health professionals and are open to
all employees.
Leader Services
Offering comprehensive EAP services
Crises can encompass serious illness or death of employees, workplace accidents, layoffs, or incidents of
workplace violence. Available services include 24/7 crisis phone support, onsite crisis intervention, and
educational resources.
If an employee's job performance declines, leaders can suggest the Employee Assistance Program (EAP)
as a potential resource to help improve their work performance. Participation in the EAP is voluntary for
the employee. Leaders can also share relevant information with an EAP Consultant to better support the
employee.
Consistent promotion of EAP services is essential for maximizing utilization, which in turn provides
significant value to the employer. Marketing efforts encompass onboarding communications to all
employees, digital and physical marketing materials, and visibility at benefit and health fairs.
Consultations for Human Resources and Supervisors regarding challenging employee situations, including
performance issues, disruptive behavior, potential impairment, and contentious employees.
A diverse array of training topics through live webinars and virtual "drop-in" sessions are provided.
Additionally, you can request private group training tailored to the most relevant topics for your team's
specific needs.
Client Testimonials
"My counselor was awesome at helping me deal with my feelings and coaching me through the conflicts I was having at work. Their support really made a difference in handling everything."
"My counselor has been incredibly helpful. After experiencing a significant loss earlier this year, she has supported me through my grief and other challenges. I'm so grateful that EAP is offered free to us."
"I felt truly understood and supported with my workrelated issue. I'm grateful to Intermountain for offering this service to employees."